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Head of Operations · [Company B] · regional hospital network
Company intel
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[Company B] is a regional non-profit hospital network with 14 acute-care sites across three states. Public 990 filings show operating revenue north of $1.4B and a roughly 8% operating margin band typical for mid-size regionals.
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Their annual community-benefit report highlights workforce shortages in radiology and nursing, with a stated goal of reducing contract-labor spend by 25% over two years (their explicit dollar target).
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Earlier this year they rolled out a unified EHR-adjacent scheduling system across six of their facilities, with the remaining eight scheduled for the next fiscal year — a known operational pain point during phased rollouts.
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A regional news piece quoted their COO noting readmission rates for cardiac patients sat 1.4 points above the national median for the third year in a row, and that post-discharge follow-up was the named intervention.
Why they might care
- The phased EHR rollout will create a two-tier operations reality for at least the next 12 months — any tool that bridges both cleanly is timely.
- The contract-labor cost goal is a named KPI in their public filings, which means it's something the COO is measured on and motivated to fix.
- Cardiac post-discharge follow-up is a research-validated wedge — and their public readmission numbers back up the pain.
Cold email draft
To: recipient@example-company.com · Subject: Post-EHR-rollout scheduling — what we learned at a similar network
Hi [First Name],
Congrats on pushing the unified scheduling rollout to six sites — having watched two regional hospital networks do phased rollouts, the gap between "live" and "operating as designed" tends to be 4–6 months of cross-site friction, not 4–6 weeks.
We work with regional networks that size to bridge that gap: shared standing-order templates, consistent discharge-checklist orchestration across the live and pending sites, and a small workflow-engine that pulls the readmission-rate-trend work your COO flagged in the regional piece closer to peers.
Would a 20-minute call next week be worth it? If the rollout timing is already past the point where we can help, I'd still rather know than guess.
— Priya